Report a bug
Found something broken? Tell us what happened and we'll fix it.
Try these first
- No camera or mic: allow permissions from the icon in your browser's address bar, close other apps using the camera, then reload.
- Chat works but no video: switch from mobile data to Wi-Fi, or try a different browser — some networks block direct video.
- Stuck rolling: widen your "looking to play with" filters and keep the page open; DICE keeps searching.
- Frozen or blank screen: a full page reload clears it.
Still broken? Send us the details
Include what you were doing, what you expected and what actually happened. Your device and browser are attached automatically.
Reporting a person, not a bug
If someone behaved badly in a chat, skip or end the session first, then use the same form and include the rough date and time. See our safety page for what to do in serious cases.